Alicia Chapman

A Product Design Manager at Dialexa, an IBM Company in Dallas, TX. Passionate about creating meaningful products and experiences for customers and businesses while helping emerging UX professionals grow and thrive.

Hello!

As a multidisciplinary product design manager with over a decade of experience, I specialize in transforming problems into solutions by bridging the gap between people, technology, and business. Focusing on fostering collaboration and creating supportive, healthy environments, I empower teams to thrive. By blending design and research with a user-centered approach, I develop insight-driven strategies that deliver exceptional products and experiences for consumers and businesses across diverse industries.

Learn more about my experience. Explore my CV, view my awards, and resume to see how I continue to bring value through design, community, and collaboration.

Design Approach

1. Understand

Gain a deep understanding of business goals, market context, current state, user pain points, and needs.

2. Define

Envision the future and the art of possibilities by turning abstract ideas into actionable design goals.

3. Validate Concepts

Create sketches, wireframes, and rapid prototypes to explore potential solutions, testing early to minimize risks and inform decisions.

4. Design Solutions

Design intuitive, visually appealing, and impactful user experiences while ensuring alignment with brand guidelines and user needs.

5. Build the Product

Partner with developers to deliver functional, user-friendly, and scalable product features.

6. Measure Success & Evolve

Ensure the product meets both user and business objectives. Continuously test and monitor user engagement and adoption metrics.

Ready to see how I bring ideas to life? Explore my UX Design work.

Tools

Guiding Principles

Empathy

Focus on user needs and understand the business.

Data

Use insights and metrics to guide decisions.

Collaboration

Align teams to the business for consistent outcomes.

Agility

Adapt to change and feedback swiftly.

Sustainability

Create with scalability in mind for long-term success.

Over the years, I have had the pleasure of working with several exceptional brands and companies. Here are a few select past clients and partners.

Let’s work together